WEBSITE TERMS OF SERVICE
Performance Remodeling — www.windowsroofingsiding.com
Effective Date: 09.12.2026 | Last Updated:09.12.2026
1. Acceptance of These Terms
These Website Terms of Service (the “Terms”) are a binding agreement between you (“you” or “User”) and Performance Remodeling (“Company,” “we,” “us,” or “our”), located at 14017 23 Mile Road, Shelby Township, Michigan 48315. They govern your access to and use of www.windowsroofingsiding.com and any related pages, web forms, live chat, and content (collectively, the “Site”).
By accessing or using the Site, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site. If you are under 18 years of age, you may use the Site only with the involvement of a parent or legal guardian.
2. Changes to the Terms and to the Site
We may revise these Terms at any time by posting an updated version with a new “Last Updated” date. Changes are effective when posted, and your continued use of the Site after posting constitutes acceptance. We may also modify, suspend, or discontinue any part of the Site at any time without notice or liability.
3. Informational Purpose Only — No Offer, Quote, or Contract
All content on the Site, including descriptions of windows, siding, roofing, entry doors, patio doors, garage doors, attic insulation, gutters, and gutter protection, product comparisons, service areas, pricing statements, promotions, and financing references, is provided for general informational and marketing purposes only. It does not constitute a binding offer, a quote, a warranty, or a contract.
No home improvement work is sold or ordered through the Site. All pricing is subject to an in-person or otherwise documented measurement and inspection, and any project is governed exclusively by a separate written contract signed by you and the Company. In the event of any conflict between the Site and a signed contract, the signed contract controls. Product availability, manufacturer offerings, promotions, and financing terms are subject to change.
4. Guarantees and Warranties
References on the Site to our “Lifetime Guarantee,” to lifetime products, or to manufacturer warranties are summaries. The complete written guarantee governs, and its material terms include duration, what “lifetime” is measured by, transferability, exclusions, the distinction between product coverage and labor coverage, and the condition that the Company remain in business.
The complete written guarantee is available for review before you sign any contract and before any purchase. You may request a free copy at any time by calling (586) 540-6000 or emailing info@windowsroofingsiding.com, and it is available on the Site at [insert URL of the posted guarantee page]. Consistent with the federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq., and the FTC Pre-Sale Availability Rule, 16 C.F.R. Part 702, written warranty terms for covered consumer products are made available to you prior to sale.
5. Contacting Us; Telephone, Text Message, and Chat Communications
Transactional contact. When you submit a web form, request a free quote, enter a promotion, or start a chat, you ask us to respond, and you authorize us to contact you at the email address and telephone number you provide for the purpose of responding to and servicing that specific request. You represent that the information you provide is accurate and that you are the owner or customary user of the telephone number and email address submitted.
Marketing contact requires your separate opt-in. We do not treat your submission of a telephone number, by itself, as consent to receive marketing calls or texts. Marketing calls and text messages are sent only where you have separately given prior express written consent by affirmatively checking the optional consent box presented with the form, and the disclosure presented next to that box governs the scope of your consent. Consent to receive marketing calls or texts is not a condition of purchasing any product or service, and is not a condition of entering any promotion or sweepstakes.
Your consent choices are governed by the Telephone Consumer Protection Act, 47 U.S.C. § 227, and the FCC’s implementing rules at 47 C.F.R. § 64.1200, and, for email, by the CAN-SPAM Act, 15 U.S.C. § 7701 et seq. Applicable Michigan law also applies, including MCL 445.111a et seq. and the Michigan Home Solicitation Sales Act.
SMS program terms. Message frequency is approximately 1–2 messages per month, message and data rates may apply, and carriers are not liable for delayed or undelivered messages. Reply STOP to any message to opt out and HELP for assistance, or contact info@windowsroofingsiding.com. Opting out of marketing messages does not prevent us from contacting you about an active quote, project, or warranty matter.
Live chat. Our Site uses a third-party live chat and messaging service. Information you enter into the chat window, including your mobile number, is processed by that provider, and the consent language displayed in the chat window applies to messages sent through it.
Revoking consent. You may withdraw consent at any time by replying STOP, by asking us in writing, or by calling us. We will honor the request promptly, and in any event within the period required by law.
6. Promotions, Sweepstakes, Vouchers, and Financing Offers
Sweepstakes, contests, rebates, discounts, vouchers, travel or cruise certificates, and other promotions are governed by their own separate official rules or offer terms. If those rules conflict with these Terms, the promotion-specific rules control. No purchase is necessary to enter any sweepstakes where a sweepstakes requires no purchase by law, and no consent to marketing contact is required to enter.
Financing. We are not a lender. Financing, where offered, is provided by unaffiliated third-party lenders and is subject to their credit approval, rates, terms, fees, and disclosures.
7. Acceptable Use
You agree not to:
- Use the Site for any unlawful, fraudulent, or deceptive purpose, or in violation of these Terms;
- Submit false, misleading, or third-party contact information, or submit a telephone number you are not authorized to provide;
- Interfere with or disrupt the Site, its servers, or its networks, including by introducing malware, or attempt to gain unauthorized access to any portion of the Site (conduct that may violate the federal Computer Fraud and Abuse Act, 18 U.S.C. § 1030, and MCL 752.791 et seq.);
- Scrape, harvest, crawl, index, or copy Site content by automated means, or reproduce the Site in whole or substantial part, except for standard search-engine indexing;
- Reverse engineer, decompile, or circumvent any security or access control feature of the Site;
- Enter any promotion more times than its official rules allow, or submit entries by automated means;
- Post or transmit content that is defamatory, harassing, obscene, infringing, or that violates the rights of any person.
8. Intellectual Property
The Site and all text, photographs, project galleries, graphics, layouts, video, logos, trade names, trade dress, and other content are owned by the Company or its licensors and are protected by United States copyright, trademark, and other laws, including the Copyright Act, 17 U.S.C. § 101 et seq., and the Lanham Act, 15 U.S.C. § 1051 et seq. Subject to these Terms, you are granted a limited, revocable, non-exclusive, non-transferable license to view and print Site content for your own personal, non-commercial evaluation of our services. All other rights are reserved. Product names, brands, and manufacturer marks appearing on the Site are the property of their respective owners and are used for identification only.
9. Copyright Complaints (DMCA)
If you believe content on the Site infringes your copyright, send a notice under the Digital Millennium Copyright Act, 17 U.S.C. § 512(c), to our designated agent, including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the material claimed to be infringing and its location; (d) your contact information; (e) a statement of good-faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act. Notices may be sent to: DMCA Agent [insert name or title], Performance Remodeling, 14017 23 Mile Road, Shelby Township, MI 48315, info@windowsroofingsiding.com. We may remove allegedly infringing material and terminate access for repeat infringers.
10. Reviews, Testimonials, and User Submissions
Reviews, testimonials, ratings, and star counts displayed on the Site reflect the experience of the individual customers who provided them and are not a guarantee that you will obtain the same result. Statements of the Company’s track record — for example that one out of every three jobs is a repeat customer or referral, or claims of five-star service — reflect the Company’s internal records as of the date posted and must be substantiated and kept current under the FTC Endorsement Guides, 16 C.F.R. Part 255, and the FTC rule on consumer reviews and testimonials, 16 C.F.R. Part 465.
If you submit any review, photograph, comment, or other content to us, you grant the Company a non-exclusive, royalty-free, worldwide, perpetual, transferable license to use, reproduce, display, adapt, and distribute that content in any medium for marketing purposes, and you represent that you own or control the necessary rights. We are not obligated to publish or retain any submission, and we do not suppress, edit, or condition reviews based on whether they are favorable.
11. Third-Party Links and Services
The Site contains links to, and integrations with, third-party websites and services, including manufacturers, review platforms, social media pages, live chat, cookie-consent and accessibility tools, advertising and analytics providers, promotion fulfillment vendors, and third-party lenders. We do not control and are not responsible for third-party content, products, privacy practices, or credit decisions. Your dealings with any third party are solely between you and that third party.
12. Privacy, Cookies, and Advertising
Our collection and use of information is described in our Privacy Policy. The Site uses cookies and similar technologies, including analytics and advertising technologies, subject to the consent choices presented in our cookie banner. We do not knowingly collect personal information from children under 13; see the Children’s Online Privacy Protection Act, 15 U.S.C. § 6501 et seq.
13. Accessibility
We are working to keep the Site usable by as many visitors as possible, consistent with the Americans with Disabilities Act, 42 U.S.C. § 12101 et seq., and applicable Michigan law. If you encounter a barrier to access, contact us at (586) 540-6000 or info@windowsroofingsiding.com and we will make reasonable efforts to provide the information or transaction you need through an alternative accessible means.
14. Disclaimer of Warranties
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT CONTENT IS ACCURATE, COMPLETE, OR CURRENT. THIS SECTION APPLIES ONLY TO YOUR USE OF THE SITE. IT DOES NOT DISCLAIM, LIMIT, OR MODIFY ANY WRITTEN GUARANTEE OR WARRANTY PROVIDED WITH A SIGNED CONTRACT FOR HOME IMPROVEMENT WORK, ANY MANUFACTURER WARRANTY, OR ANY IMPLIED WARRANTY THAT MAY NOT BE DISCLAIMED UNDER THE MAGNUSON-MOSS WARRANTY ACT OR MICHIGAN LAW.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY MICHIGAN AND FEDERAL LAW, THE COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, NOR DOES IT LIMIT ANY RIGHT OR REMEDY YOU HAVE UNDER A SIGNED HOME IMPROVEMENT CONTRACT, UNDER A WRITTEN GUARANTEE, UNDER THE MICHIGAN CONSUMER PROTECTION ACT, MCL 445.901 ET SEQ., OR UNDER THE TELEPHONE CONSUMER PROTECTION ACT.
16. Indemnification
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY CLAIMS, DEMANDS, LOSSES, LIABILITIES, DAMAGES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, ARISING OUT OF OR RELATING TO (A) YOUR USE OF THE SITE, (B) YOUR BREACH OF THESE TERMS, (C) ANY CONTENT OR CONTACT INFORMATION YOU SUBMIT, INCLUDING ANY TELEPHONE NUMBER YOU WERE NOT AUTHORIZED TO PROVIDE, OR (D) YOUR VIOLATION OF ANY LAW OR THIRD-PARTY RIGHT.
17. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or to the Site are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules, and by applicable United States federal law. You and the Company consent to the exclusive jurisdiction and venue of the state courts located in Macomb County, Michigan, and the United States District Court for the Eastern District of Michigan, and waive any objection based on inconvenient forum. Nothing in this Section limits your right to file a complaint with any government agency.
18. Dispute Resolution; Informal Resolution First
Before filing any claim, you agree to notify us in writing at the address in Section 21 and give us thirty (30) days to attempt to resolve the matter informally. Except for claims that may be brought in small claims court and claims for injunctive relief to protect intellectual property, the parties will first attempt to resolve any dispute through good-faith negotiation and, if unresolved, may agree in writing to mediation in Macomb County, Michigan, with fees shared equally. Each party waives any right to bring or participate in a class, collective, or representative action arising out of use of the Site, to the extent permitted by law.
19. Electronic Communications and Signatures
You consent to receive communications from us electronically, including by email and text message, and agree that electronic records and signatures, including a checkbox you affirmatively select, satisfy any legal requirement that communications or consents be in writing and signed, consistent with the federal E-SIGN Act, 15 U.S.C. § 7001 et seq., and the Michigan Uniform Electronic Transactions Act, MCL 450.831 et seq.
20. Termination, Severability, and Miscellaneous
We may suspend or terminate your access to the Site at any time, for any reason, without notice. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy and any promotion-specific official rules, constitute the entire agreement between you and the Company regarding the Site. Sections 3, 4, 5, 6, 8, 10, and 14 through 18 survive termination. Headings are for convenience only.
21. Contact
Performance Remodeling
14017 23 Mile Road, Shelby Township, MI 48315
Phone: (586) 540-6000
Email: info@windowsroofingsiding.com